What is GDPR?
GDPR stands for “General Data Protection Regulation”. It’s an EU regulation regarding personal data and data protection.
More info can be found on this site:
First, it’s important to mention that we are not lawyers and that all information regarding GDPR on this page should be regarded as guidelines only. With this disclaimer out of the way we should now look at some of the areas you as a webshop-owner should be focusing on:
- Contact forms, Comment fields etc.
It’s relevant to mention that privacy policies and cookie declarations doesn’t need to be written by people with a legal background, it’s all about describing which data you gather and what you are using them for. The most important thing is to say what you do and do what you say.
One of the most important elements in the new rules is the prior consent – that means that your visitors and customers must consent BEFORE you collect and / or use their data.
- Right to change their consent (including withdrawal)
- Right to delete their data (excluding data you must keep for legal reasons)
- Right to have their data handed over
- Right to complain about you if you do not comply with the rules
Contact forms, Comment fields etc.
It can also be a good idea to inform all existing recipients of your newsletter about their right to unsubscribe from your newsletter, etc. The rules are slightly stricter when it comes to direct marketing.
One of the most complicated areas for webshops is most definitely cookies. Here, you must also have the prior consent of the users which means that cookies must not be saved in the user’s browser until the user has given his/her consent. However, this does not apply to the cookies that are required for your website to work.
In theory, not all websites fall under the new rules for prior consent, but in reality, it will probably be over 99% of all webshops, because most (all):
- uses tracking tools such as Google Analytics
- have 3rd part cookies from different plugins (e.g. Facebook, YouTube, Pinterest and Instagram)
- have marketing cookies on their website (e.g. AdWords, remarketing, Facebook)
It’s important to understand that if you have cookies that sends data to a 3rd party, it’s your responsibility what happens to that data (it’s of course also the recipient’s responsibility, but also yours).
We, ourselves, are using Cookiebot to ensure that we comply with the rules. We are also Cookiebot retailer-and implementation partner, so we can help you install and setup Cookiebot on your website.
Here is some of the features you’ll receive with Cookiebot:
- Automatic scan and update of new cookies on the website
- Description of all the most common cookies
- Easy to setup consent banner and cookie declaration – and on a wide range of languages
- Prior consent
- Log of all consents given – incl. reports
- Integrated possibility to change consent
Cookiebot is a returning paid service that costs 9 € per month per domain (depending on the number of subpages on the domain). Read more here.
Contact us with the contact form here at the bottom of the page if you are interested to hear more about Cookiebot or would like help with other features regarding your website.
Setup and assistance
(We do not provide legal advice)
What our clients says
In vConnect we have got a "full service" Magento house that can help us with everything on our webshops and in the backend. If we have had a problem, a bug, a wish for an automated workflow or identified a business challenge, vConnect could come up with a solution. The foundation of our cooperation is vConnect's understanding of our business and business processes, which means that they understand the starting point and the purpose of the assignment. When it requires collaboration with a 3rd party, SEO partner or another IT house, vConnect participates as my adviser. In connection with the ongoing support and operation of the shop, we have had the opportunity to build some exciting and "fun" projects together. In addition to the always positive tone, vConnect is always goal oriented towards meeting our needs, and they always try to achieve the best possible result within the budget framework. We consider vConnect today as part of our team and not just an external partner.
Henrik Amilon - Holder, Carlab.dk
For us, an IT partner is not just an IT house that does what they are told, we need brainstorming, knowledge sharing and, in general, an IT house that actively participates in the development of our webshop. Over the last couple of years, we have achieved this with vConnect, with many successful innovative, functional and sometimes "crazy" projects.
Morten Ravn- Co owner, Kaffekapslen.dk
We have now used vConnect a couple of times for import of many thousand products for our webshop, which is based on drop shipping. We always have a good and competent dialog with vConnect and receive a good service. We have been working with vConnect based on fixed prices, we have always been achieved in time and within budget.
Lasse Simoni - Holder, arbea.dk
We have been very happy with our cooperation with vConnect, whom are always flexible and available. They have a good overview, when it comes to the operation of our Magento shop, and they have also been a strong sparring partner within setup and handling of our order processor and delivery / freight handling.
Kim Kristensen - Holder, mammashop.dk
We handed over our new design in PSD-format to vConnect and received a fixed offer on the assignment, a couple of days after. Besides the HTML cut and implementation, we needed a couple of functionality enhancements in the form of a couple of new modules. They got without problems estimated and included in the project, which got hand over as agreed and on time.
Michael Svejstrup - Holder, bevco.dk